Managed IT
Proactive IT Management and expert support to keep your technology up-to-date, secure, and aligned with your goals.
Monitoring & Alerting
We proactively monitor your systems, networks, and application.
Monitoring & Alerting
We proactively monitor your systems, networks, and application.
Patch Management
We carefully manage the rollout of Windows and third-party updates.
Patch Management
We carefully manage the rollout of Windows and third-party updates.
Proactive Maintenace
We take informed, proactive action based on your alerts and trends.
Proactive Maintenace
We take informed, proactive action based on your alerts and trends.
Threat Management
All Managed IT Plans include a base-level of Protection to reduce your vulnerability.
Threat Management
All Managed IT Plans include a base-level of Protection to reduce your vulnerability.
Included in Every Managed IT Plan
Guaranteed Response Times per Priority
We know how critical timely support is, which is why we offer guaranteed response times based on the priority of your issue. This approach ensures urgent issues are handled fast, while everything else is managed promptly and efficiently.
vCIO Services
We partner with your business to provide expert IT consulting that aligns with your goals. Our approach ensures your technology not only supports but drives your business forward, with ongoing guidance for long-term success.
@Your Business
@Onsight IT
IT Asset Lifecycle Management
We keep track of the warranty status and age of your assets to ensure manufacturer warranties stay current and/or aged assets are replaced to mitigate productivity loss due to failure or performance degradation.
Included in Every Managed IT Plan
Guaranteed Response Times per Priority
We know how critical timely support is, which is why we offer guaranteed response times based on the priority of your issue. This approach ensures urgent issues are handled fast, while everything else is managed promptly and efficiently.
vCIO Services
We partner with your business to provide expert IT consulting that aligns with your goals. Our approach ensures your technology not only supports but drives your business forward, with ongoing guidance for long-term success.
@Your Business
@Onsight IT
IT Asset Lifecycle Management
We keep track of the warranty status and age of your assets to ensure manufacturer warranties stay current and/or aged assets are replaced to mitigate productivity loss due to failure or performance degradation.
Included in Every Managed IT Plan
Guaranteed Response Times per Priority
We know how critical timely support is, which is why we offer guaranteed response times based on the priority of your issue. This approach ensures urgent issues are handled fast, while everything else is managed promptly and efficiently.
vCIO Services
We partner with your business to provide expert IT consulting that aligns with your goals. Our approach ensures your technology not only supports but drives your business forward, with ongoing guidance for long-term success.
@Your Business
@Onsight IT
IT Asset Lifecycle Management
We keep track of the warranty status and age of your assets to ensure manufacturer warranties stay current and/or aged assets are replaced to mitigate productivity loss due to failure or performance degradation.
Included in Every Managed IT Plan
Guaranteed Response Times per Priority
We know how critical timely support is, which is why we offer guaranteed response times based on the priority of your issue. This approach ensures urgent issues are handled fast, while everything else is managed promptly and efficiently.
vCIO Services
We partner with your business to provide expert IT consulting that aligns with your goals. Our approach ensures your technology not only supports but drives your business forward, with ongoing guidance for long-term success.
@Your Business
@Onsight IT
IT Asset Lifecycle Management
We keep track of the warranty status and age of your assets to ensure manufacturer warranties stay current and/or aged assets are replaced to mitigate productivity loss due to failure or performance degradation.
The added value of Managed IT
Expertise Without the Overhead
Access a full team of IT specialists without the cost of hiring in-house.
Improved Productivity
Reliable systems and responsive support keep your team efficient.
15%
15%
Focus on Your Core Business
Spend less time worrying about IT and more time growing your business.
Simple pricing that scales with you
Essential
$75 user/month
$0/month
Essential
$75 user/month
$0/month
Essential
$75 user/month
$0/month
Covering fundamental needs. Designed for teams of 5+.
IT Support (PAYG)
IT Support (PAYG)
IT Support (PAYG)
Guaranteed Response Times
Guaranteed Response Times
Guaranteed Response Times
Proactive Management
Proactive Management
Proactive Management
vCIO Services
vCIO Services
vCIO Services
Basic Cybersecurity Suite
Basic Cybersecurity Suite
Basic Cybersecurity Suite
Standard
$150 user/month
$19/month
most popular
Standard
$150 user/month
$19/month
most popular
Standard
$150 user/month
$19/month
most popular
Covering advanced needs. Designed for teams of 20+
Everything from Essentials +
Everything from Essentials +
Everything from Essentials +
IT Support (unlimited 10x5)
IT Support (unlimited 10x5)
IT Support (unlimited 10x5)
Managed Detection & Response
Managed Detection & Response
Managed Detection & Response
Cyber Awareness Training
Cyber Awareness Training
Cyber Awareness Training
Device Encryption
Device Encryption
Device Encryption
Enterprise
Custom
Custom
Enterprise
Custom
Custom
Enterprise
Custom
Custom
Covering advanced needs with round-the-clock IT Support.
Everything from Standard +
Everything from Standard +
Everything from Standard +
IT Support (unlimited 24x7)
IT Support (unlimited 24x7)
IT Support (unlimited 24x7)
Mobile Device Protection
Mobile Device Protection
Mobile Device Protection
Compliance Management
Compliance Management
Compliance Management
Compare all features
Essential
Essential
$75 user/month
$75 user/month
Standard
Standard
$150 user/month
$150 user/month
Enterprise
Enterprise
Custom
Custom
Professional Services
IT Support
10x5 PAYG
10x5 Unltd
24x7 Unltd
IT Support
10x5 PAYG
10x5 Unltd
24x7 Unltd
IT Support
10x5 PAYG
10x5 Unltd
24x7 Unltd
Guaranteed Response Times
Guaranteed Response Times
Guaranteed Response Times
Monitoring & Alerting
Monitoring & Alerting
Monitoring & Alerting
Proactive Maintenace
Proactive Maintenace
Proactive Maintenace
Update & Patch Management
Update & Patch Management
Update & Patch Management
Threat Management
Threat Management
Threat Management
vCIO Services
vCIO Services
vCIO Services
Service Management
Service Management
Service Management
Quotes & Procurement
Quotes & Procurement
Quotes & Procurement
Lifecycle Management
Lifecycle Management
Lifecycle Management
Cybersecurity
Endpoint Protection
Endpoint Protection
Endpoint Protection
Ransomware Protection
Ransomware Protection
Ransomware Protection
Mail Protection
Mail Protection
Mail Protection
Device Encryption
Device Encryption
Device Encryption
Managed Detection & Response
Managed Detection & Response
Managed Detection & Response
Cyber Awareness Training
Cyber Awareness Training
Cyber Awareness Training
Simulated Phishing
Simulated Phishing
Simulated Phishing
Darkweb Monitoring
Darkweb Monitoring
Darkweb Monitoring
Mobile Protection
Mobile Protection
Mobile Protection
Compliance Management
Compliance Management
Compliance Management
Additions
Monthly Reports
Monthly Reports
Monthly Reports
Support Portal & KB
Support Portal & KB
Support Portal & KB
Site Documentation Access
Read Only
Full Access
Full Access
Site Documentation Access
Read Only
Full Access
Full Access
Site Documentation Access
Read Only
Full Access
Full Access
Policy Management Tool
Policy Management Tool
Policy Management Tool
*We charge a small per-location fee, based on the size of your business and the complexity of your setup.
Talk to one of our experts today
Talk to one of our experts today
Talk to one of our experts today
Talk to one of our experts today
You ask questions, we answer them
How easy is it to change providers?
We manage the transition by coordinating access, transferring documentation, licensing and services. We focus on minimising disruption and ensuring continuity of service.
Which areas do you service?
We proudly service businesses across Sydney, the Central Coast, Gold Coast, and Brisbane.
Can we scale services up or down as our business changes?
Yes, you absolutely can. Our plans are extremely flexible and are designed to suit your needs at every turn.
Can my in-house IT Team use your services?
Yes, your internal IT can use our services. From covering gaps in capacity, to additional expertise, to handling specialised tasks like cybersecurity, cloud management, or strategic planning.
Is there a long-term contract required for Managed IT Services?
No, none of our plans require an annual commitment.
How secure is my IT data in your hands?
Our IT documentation platform uses industry-standard encryption, role-based, multi-factor access controls, and audit logging, keeping your data safe, organised, and compliant.
You ask questions, we answer them
How easy is it to change providers?
We manage the transition by coordinating access, transferring documentation, licensing and services. We focus on minimising disruption and ensuring continuity of service.
Which areas do you service?
We proudly service businesses across Sydney, the Central Coast, Gold Coast, and Brisbane.
Can we scale services up or down as our business changes?
Yes, you absolutely can. Our plans are extremely flexible and are designed to suit your needs at every turn.
Can my in-house IT Team use your services?
Yes, your internal IT can use our services. From covering gaps in capacity, to additional expertise, to handling specialised tasks like cybersecurity, cloud management, or strategic planning.
Is there a long-term contract required for Managed IT Services?
No, none of our plans require an annual commitment.
How secure is my IT data in your hands?
Our IT documentation platform uses industry-standard encryption, role-based, multi-factor access controls, and audit logging, keeping your data safe, organised, and compliant.
You ask questions, we answer them
How easy is it to change providers?
We manage the transition by coordinating access, transferring documentation, licensing and services. We focus on minimising disruption and ensuring continuity of service.
Which areas do you service?
We proudly service businesses across Sydney, the Central Coast, Gold Coast, and Brisbane.
Can we scale services up or down as our business changes?
Yes, you absolutely can. Our plans are extremely flexible and are designed to suit your needs at every turn.
Can my in-house IT Team use your services?
Yes, your internal IT can use our services. From covering gaps in capacity, to additional expertise, to handling specialised tasks like cybersecurity, cloud management, or strategic planning.
Is there a long-term contract required for Managed IT Services?
No, none of our plans require an annual commitment.
How secure is my IT data in your hands?
Our IT documentation platform uses industry-standard encryption, role-based, multi-factor access controls, and audit logging, keeping your data safe, organised, and compliant.
You ask questions, we answer them
How easy is it to change providers?
We manage the transition by coordinating access, transferring documentation, licensing and services. We focus on minimising disruption and ensuring continuity of service.
Which areas do you service?
We proudly service businesses across Sydney, the Central Coast, Gold Coast, and Brisbane.
Can we scale services up or down as our business changes?
Yes, you absolutely can. Our plans are extremely flexible and are designed to suit your needs at every turn.
Can my in-house IT Team use your services?
Yes, your internal IT can use our services. From covering gaps in capacity, to additional expertise, to handling specialised tasks like cybersecurity, cloud management, or strategic planning.
Is there a long-term contract required for Managed IT Services?
No, none of our plans require an annual commitment.
How secure is my IT data in your hands?
Our IT documentation platform uses industry-standard encryption, role-based, multi-factor access controls, and audit logging, keeping your data safe, organised, and compliant.